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Privacy policy
When you contact bioQ, we use the information you choose to share to respond to your requirement. Website analytics help us improve the site and are never used for advertising or remarketing.
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The practical version.
We do not sell personal information. We do not use advertising pixels, remarketing, Google Signals or session replay on this website.
Anonymous website analytics run when you visit. You can switch them off at any time with Cookie settings in the footer, and everything on the website keeps working.
Who this policy covers
This policy explains how bioQ Eco Solutions Pvt. Ltd. handles personal information collected through bioq.in, including when you contact us about corporate gifting, send us a brief or browse the website.
Information you choose to share
If you contact us through WhatsApp, phone, email or a website brief, you may share details such as your name, company, contact details, quantity, budget, required date and product requirement. We use this information to respond, prepare a recommendation or quote, manage an order, and keep an appropriate business record.
On our contact page, completing a brief prepares a WhatsApp message for you to review. The information is sent to bioQ only if you choose to send that message in WhatsApp.
We do not use enquiry details for marketing messages unless you ask to receive them or give clear consent.
Website storage
The website may store the brief you are building and your analytics choice in your browser so they continue to work as you move between pages. This information stays on your device unless you choose to share a brief with bioQ.
Website analytics
We use Google Tag Manager and Google Analytics to understand which pages and actions are useful, so we can improve the website. They are configured for analytics only: advertising storage, advertising personalisation and advertising user data remain disabled, and we do not use remarketing.
Analytics run when you visit. Google Analytics uses analytics cookies to tell visits apart, and we record a few website interactions, such as opening WhatsApp or sending an enquiry, to see which pages help visitors reach us.
You can switch analytics off at any time with Cookie settings in the footer; the choice is kept on your device and analytics stay off there.
Service providers
We use service providers that help us operate the website or communicate with you. Depending on how you use the website and contact us, these may include website hosting, product-data services, Google Analytics and WhatsApp. Each service handles information under its own terms and privacy practices.
How long we keep information
We keep an enquiry or quote that does not become an order for up to 24 months, unless there is a live business, legal or dispute-related reason to keep it longer. We retain completed-order and invoice information for the period required by law, or as otherwise reasonably needed to manage the business relationship or resolve a concern.
Your choices
You can choose not to provide optional information, switch analytics off, or ask us about the personal information you have shared with bioQ. Where applicable, you may ask us to correct or delete information, subject to legitimate business, legal and record-keeping requirements. If you are outside India, you may have additional rights under the privacy law that applies where you live; contact us and we will consider your request.
Contact us about privacy
Email explore@bioq.in, call +91 78408 05748, or write to bioQ Eco Solutions Pvt. Ltd., B-92 GT Karnal Road Industrial Area, New Delhi 110033, India.
Start with the brief.
How many, by when, the budget per gift. We reply on WhatsApp within a day, with a shortlist and rates before GST.